We recommend 2-4 on average, depending on the size of the unit. A rule of thumb is to have one SmartMonitor in each bedroom and living space such as living room.

From our experience, on average, 95% of tenants comply. 50% of tenants typically submit photos on their own, 45% typically submit photos after 1-3 reminders (automated). The last 5% are typically either a tenant that needs help with technology, or a red flag tenant who is worried you’ll see the dog or cat hair on the trap when they aren’t supposed to have pets (among other red flags).

Yes! When a bed bug or cockroach problem is found early on, it can be treated quickly, before spread to additional units. This means pest control will be limited to that specific unit, not an entire complex-wide treatment. Additionally, this prevents costs associated to tenant turnover, negative reviews leading to fewer tenants, and litigation costs.

We find that tenants are thankful, and appreciate their landlord putting forth an effort to prevent bed bugs and cockroaches. This is particularly true if they have ever had to deal with infestations before. We also talk about the SmartMonitors being like a smoke detector and carbon monoxide detector, but for insects. 

When a potential tenant walks into an empty unit, they often ask, “what is that?” when referencing the SmartMonitiors. We tell them that it’s a new way to track the insect history of a unit, and that we are able to guarantee their new unit is bed bug and cockroach free, whereas other property management company’s might not be able to do the same. This gives our company an edge for being caring, proactive, and ahead of the competition.

Pest Notify SmartMonitors catch bed bugs and cockroaches before they become big infestations, but do not prevent bed bugs and cockroaches from coming onto the property in the first place. Since tenants can travel in airplanes, Ubers, and stay in hotels, there’s no way to eliminate them from hitchhiking in the first place.

Absolutely! Every single insect trap photo submitted lands in your online dashboard. You can search and sort by address, pest status, and more. When you click into a specific unit, you can see all historic photos from that location. 

We recommend adding this requirement into every lease. However, if part of your lease already states that they must report maintenance issues within a certain time period, then this can fall under that reporting requirement. 

It might depend on the size of your company. Here are different ways property management company’s typically implement:

• As new tenants move in: Once a tenant signs a lease, you can hand them their traps and instructions, and go from there.
• By Property: Each week distribute traps and instructions to one large apartment complex. If you manage smaller properties, then divide by neighborhood/area of town.
• By Severity: Distribute traps to units that have historically had insect problems in the past. Start with the most severe, and work your way down.
• By Work Order: As tenants need work done, distribute SmartMonitors and instructions.
• All at Once: Dedicate time and employees to implementing all at once.
• Hybrid: Mix and match different approaches